Before contacting our customer service centre, please check out the FAQ section, where you can find answers to the most frequently asked questions. If you cannot find an answer to your question, send us your request via email or our contact form. We will try to answer you as soon as possible, usually within several hours. Please contact us by phone only for urgent requests.
Our customer support team is here for you 24/7.
Transport Bookings and Changes
If you wish to make a change to your booking, or book return transport to the airport or the bus/train station, or if you require a short taxi ride in the city, call our 24/7 toll-free hotline on +420 800 870 888.
When sending your message, please include your booking reference (if you have one), the number of passengers, hotel name, and requested pickup time and date.
Czech Republic: Velvarská 1701/25, 160 00 Praha 6
Prague Airport Shuttle sro
Company registration: 05907683
Tax ID: CZ-05907683