Our customer support team is here for you 24/7.

Before contacting our customer service centre, please check out the FAQ section, where you can find answers to the most frequently asked questions. If you cannot find an answer to your question, send us your request via email or our contact form. We will try to answer you as soon as possible, usually within several hours. Please contact us by phone only for urgent requests.

Contact Form


    Bookings and questions:

    [email protected]


    Czech Republic (+420) 222 554 211

    Czech Republic 800 870 888 (local free phone)

    UK +44 7449 011780

    USA +1 646 846 8025

    Transport Bookings and Changes

    If you wish to make a change to your booking, or book return transport to the airport or the bus/train station, or if you require a short taxi ride in the city, call our 24/7 toll-free hotline on +420 800 870 888.

    You can also email us at [email protected] or text us on +420 777 777 237 or submit a booking online.

    When sending your message, please include your booking reference (if you have one), the number of passengers, hotel name, and requested pickup time and date.

    Postal Address

    Czech Republic: Velvarská 1701/25, 160 00 Praha 6

    Company Details

    Prague Airport Shuttle sro

    Company registration: 05907683

    Tax ID: CZ-05907683